The CXO Story is committed to delivering high-quality magazine features, digital promotions, branding solutions, and editorial services across our print and digital platforms. Since these services are customized, planned in advance, and developed through a time-sensitive process, The CXO Story follows a no-refund policy once payment has been made or an order has been officially confirmed.

If you wish to request a cancellation, a written cancellation email must be submitted within two business days of placing the order. Cancellations can only be accepted if the project work has not yet started or if the project becomes impossible to execute due to natural circumstances or unavoidable disruptions. Once the designated time window has passed or production has begun, cancellations cannot be processed.

We encourage all clients to review the service details and understand the full scope of work before confirming an order. Our team is available to answer questions and provide clarity prior to booking any service.

Regarding our Refund and Cancellation Policy

Personal details and transaction records related to services are retained for legal compliance and internal documentation.
Any cancellation request must be sent from the same email address used during the order process.

Pricing Details

Pricing varies depending on the nature of the magazine feature, advertisement, digital service, or promotional package selected. For a customized quote tailored to your requirements, please reach out to our team at our official contact email.

We will be happy to share updated media kits, advertising options, and service pricing information.

Shipping and Delivery Policy

The CXO Story offers print copies and certain merchandise associated with magazine editions on an on-demand basis. Physical shipments are fulfilled through third-party courier or logistics partners.

For physical items such as printed magazines or merchandise

Clients will be informed of shipping timelines and any applicable charges.
For domestic shipping within India, deliveries generally take 7 to 10 working days after dispatch, though delivery times may vary due to external factors such as weather, operational delays, or logistic disruptions.
For international shipping, delivery may take approximately 15 to 20 business days. Delays may occur depending on customs procedures and local conditions in the destination country.
Tracking information will be emailed once the shipment has been dispatched.

The CXO Story is not responsible for delays caused by third-party couriers, operational issues, or unforeseen circumstances that may affect delivery timelines.